Survey Report on SAATH INTERNATIONAL ( PVT) LTD



WHY THE SALES OF COMPANY IS CONTINUOUSLY DECLINING

 

Prepared for:

SAATH INTENATONAL

 

 

 

 

 

 

 

 

 

Presented by:

BSU RESEARCH COMPANY.

41-MALL ROAD LAHORE

May 07, 2012

 

 

 

 

 

 

 

 

 

REASONS OF CONTINOUS DECLINING IN SALES OF SAATH INTERNATIONS.

 

 

 

 

 

 

 

BSU RESEARCH COMPANY

41-MALL ROAD LAHORE

TEL: 042-2689776, FAX: 042-8765678

                             

APRIL 22, 2012

Mr. Sámi Ullah

Managing Director

SAATH INTERNATIONAL

Model Town Lahore.

 Subject: Final Report

 

Dear Mr.Sami;

As you were authorize us to do research in your company, find out problems leads to decline in sales. So, we have done it. We analyze data collected from financial record and interviews. A lot of problems are responsible for it like inflation, power crisis, marketing strategy error etc, causes continuous decline in your revenue.

We recommend you to move towards solar energy, open outlets in Pakistan’s posh areas. There is ardent need to develop an R & D department to secure your future. Also adopt new commercials, marketing strategy to increase its sales. Further a descriptive report attached, do analyze it.

Cordially,

 

Bilal Mahmood

Customer Relation officer.

Enclosure: Report

BM: jm

                                  Table of Contents


  

             Letter of Authorization ------------------------------------------------- I                                                

              Letter of Transmittal   ------------------------------------------------- ii

              Executive Summary………………………………………………………………………    IV                                                                                   

                   I.            Introduction…………………………………………………………………………………….1

                 II.            Related Literature……………………………………………………………………………1

              III.            Procedures………………………………………………………………………………………1

              IV.            Findings………………………………..…………………………………………………………2

                V.            Analysis………………………..………………………………………………………………… 2

              VI.            Conclusion & Recommendation……………………………………………………….2

           VII.            Bibliography…………………………………………………………………………………….3

 

 

 

 

                                   

 

 

 

 

 

 

 

 

Introduction:

This   company manufacture a variety of products under the brand name of 'Salt Rays' from Natural Salt Crystal Rocks which  acquired from the biggest worldwide well  renowned Himalayan Mountain Ranges of Pakistan like Warcha, Khewra and Kalabagh mines and supply it to  both retail as well as on wholesale market throughout the world. This company has 50—100 employees. Initially  they manufactacture the product in Pakistan and then they decided to   export various countries of the world including   North America, South America, Western Europe, Eastern Europe, Eastern Asia, Southeast Ashamed East, Worldwide and many others.Mr.sami ullah khan is the CEO and managing director of the SAATH INTERNATIONAL  and this company belongs to  Natural Craft industry.

Many people are well aware of Salt Crystal Lamps. These lamps produce Negative Ions, which are essential for health and general upkeep of human body as they kill the contaminated particles (positive ions) from the air. These lamps are manufactured in different colors, shades and designs. Though today human-made machines are marketed to emit negative charges in the air but these are too much expensive as well as unnatural whereas the Salt Crystal Lamps and allied products are Allah’s gift to humanity specially the ailing ones. This company  usually manufacture  Rock  Salt  Lamps  and   many other  allied  products  from  Natural Crystal  acquired  the  world biggest  renowned  Himalayan  Mountain  ranges  of  Pakistan

This company also manufactures the products according to customer demand i.e. as per requirement of the customers, maintained quality at each level i.e. from selection of rock salt to its manufacturing, assembling and ultimate packing. Their motto is to establish trustworthy relationship with suppliers, dealers and potential customers.

 

 

 

 

 

 

 

Statement of problem:

Why the sales of SAATH INTERNATIONAL are continuously declining?

Purpose of study:

Our purpose study is to determine all the problems which are responsible for declining in sales of the SAATH INTERNATIONAL.

Scope:

Sales actually means gross amount that firms gets in regard of sale of its products. It includes cost of production, operating expense, raw material cost and so many other expenses. So, this report will identify the problems which affect the sales of SAATh International.

Related literature review:

 In today’s lifestyles, lamps is a product utilized as internal decoration to decorate offices, homes etc as they restore and endorse energy. Today the demand of decorated lamps worked with fine wooden and handmade architecture and designed made them more beautiful. Definitely, one of the best examples of salt lamps in Pakistan is Himalayan Salt line enterprises and USA salt lamp world. These two are the best exporters and manufactures of salt lamps, Candle holders, Animals sculptures, salt tea light candleholders, Animal figurines salt lamps, Wildlife salt statues, Diffuser salt lamps, Aroma therapy salt lamps, Massage therapy stones, Salt tiles & bricks for Infrared Sauna, Spa and Salt Cave construction. The growth rate of consumer buying salt lamps instead of other beautiful and designed lamps are low the reason, the reason behind this that they are producing more and more units and cannot fulfill the consumer’s demand. This results in large stuck of their turnover and cash stuck because they are not following the market strategy for their customers.

 

Starline Enterprises produce and export different rock salt products like Himalayan crystal rock salt lamps, Candle holders, Animals sculptures salt tea light candleholders, Animal figurines salt lamps, Wildlife salt statues, etc.

Salt lamp for less manufactures different Rock Salt Products like Himalayan Salt Lamps and Salt Tea Lights obtained in blocks from Himalayan range of mountains. It is also in crisis like financial problems, inflation, which leads to declining in profits. Gama International is manufacturing Rock Salt Products for over a decade.  It manufactures Himalayan Rock Salt Products. It has many talented craftsmen. One of its best policies is not to hire under age employees to reduce the production cost. It thinks that the best place for children is school. They also facing crisis in reduction of sales. But the problem is in internal management.

Sohail international is a leading manufacturer of Rock Salt Products like Lamp Salt, Salt Candle, Table Salt, Bath Salts, Animal Salt, Salt Block, Salt Pipe etc. It has two factories, one in Lahore and other one is in Qaid-Abad. Approximately it has 18000 square feet area factory manufacturing area. They also have Quality control and research & development.

 

Methodology:

Many procedures to conduct research like questionnaires, survey and interviews but we have chosen most reliable, authentic and suitable procedure to collect data i.e. interview. In interviewing process we have conducted detail interview with Managing Director and other important employee of the of SAATH INTERNATONAL and collected information about the products of the firms and their marketing strategy. Due to time constraint, we are only focusing on the Rock Salt Lamps. All the group members personally observe all offices during their working hours to determine the reasons of continuous declining in sales. We analyzed all financial record of the company, its prospectus and other available printed papers. Then apply conceptual and empirical analyze to make the data refine and also compare it with our pre-determine reasons that have found through literature review.

 

Findings:

Main Products:

This company is dealing in variety of products; they also made the product according to customer demand i.e. as per customer requirement.  So, some of the emerged products of company are as follow:


Salt Crystal Globe:

Salt Crystal Globes both Ceiling and Pedestal Globes are made with their idealistic attributes. Besides its medical factor, Ceiling Globes give fancy, attractive and decorative look when they hanged over tables in hotels, restaurants, dining rooms and smoking areas. And Pedestal Globes are placed in lounges, waiting rooms and beside the executive tables in the offices provide very beautiful environment and worthy scene.

 


Tea Light:

Tea lights are available in different natural and finished shapes when they glow with the help of inside candles, it not only emit negative ions but also add stunning beauty to the environment and make it romantic also. The flickering fire creates a quiet and calm environment. These also do not deteriorate in any way by its usage.

 

Bath Salt Soap:

Bath Salt Soap is used for massage during bath. It helps in finishing the dullness, keeps the body fresh and cleansing the skin naturally. It is made in different beautiful shapes of soap

 

 

Rock Salt Tiles & Blocks:

Blocks and tiles are used to place on the walls of bedroom with lighting behind them, especially for asthma and allergic patients and also for the well being of the other residents of home.

 


 

Salt Crystal Lamps:

 Salt Crystal Lamps are totally made from Natural Salt Crystal Rocks, which accumulated for millions of years in salt mines underground (700ft. to 800ft.) approximately. Each Salt Lamp is unique in shape, color, crystal composition and its dimensions. None of them will be accurately similar. Its weight is 2 kg and its size is measuring from in 20 inches. With the passage of time, it does not depreciate with reference to weight, size, color and/or shape and does not lose capacity in terms of ions.

Reasons of Fluctuation:

There are many reasons which are responsible for the continuous decline in the sales of the SAATh. But most burning problems which badly affect the sales of the company are as follow.

Finding includes:

1)      Online sales

2)      Inflationary pressure

3)      Saturation in international market

4)      Load shedding

5)      Local sales are nil

6)      Lack of outlets

7)      Luxury items

Online sales:

We know that world is progressing day by day towards technology. For sake of ease in life everyone wants to buy products online communication. But there are large numbers of people in Pakistan which don’t know how to give order online. According to survey there are 20 million people out of 180 million people that use computer. So, this produces negative impact on the sales of SAATH INTERNATIONAL.

 

 Inflationary pressure:

 We know that the prices of fuel are increasing over the night which directly affects the cost of production and raw material used by the firm. According to statically bureau of Pakistan 17% inflation rate is prevailing in Pakistan which effects the firms   production cost, salt cost, labor cost (salaries) e.t.c.  It leads to increase in poverty, reduction in GDP, decline in investment and declining in people purchasing power. So, this issue directly affects the continuous declines of the sales of the firm.

 

Saturation in International Market:

 In any organizational environment there always exist competition to some extend, sometime it is too much sever , cause difficult for the firm to survive but sometime it helps the firms to increase its sales by producing variety, quality, promotion e.t.c Same thing happen with SAATH INTERNATIONAL due to attractiveness of this sector any international firms are also divert to it. So most of the firm purchaser are foreigners, they prefer to buy at their locality. This leads to decline in firm’s sales.

Local Sales:

The SAATH INTERNATIONAL is international brand. So most of the customer of the firm is also foreigners. The biggest unfortunate for the firm is that they are not deals to the local dealers or customers. As we know that in any firm’s growth the local community plays vital role to increase it. New product firstly check on them and after full satisfaction apply to all over world. Unfortunately SAATh INTERNATIONAL are not having local community person, this also leads to declining sales of firm.

 Load shedding:

 As we know that load shedding is one of the most burning and important issue in Pakistan that leads to resolve immediately.  Every government that come into power blamed to previous government and don’t make solid plan to resolve it. This leads to increase in unemployment, poverty and declining of firm’s production capacity. As firm doesn’t have required stock to meet the customer demand this also leads to declining in firms sales.

Lack of outlets:

 In any business environment outlets plays a vital role in increases its sales. In these outlets firms decorate the samples of their main product which attracts the potential customers. Unfortunately SAATH INTERNATIONAL doesn’t have any such arrangement, so firms unable to attract its potential customers which mostly are the businesses and buy in bullock. So, lack of outlets gives negative affect to the firm’s sales.

 

Luxury Items:

Due to increase in prices of commodities and decline in purchasing power of the consumers. The buying pattern of the consumer is also change. They prefer to spend money on needy items rather then luxury items .As we know that Salt lamp are luxury, the people only buy it when they have sufficient money for completing needy item first and then remaining money spend on  luxury  items. So people don’t have sufficient money which leads to decline in sales of the company.

 

Income Statement (fig-1)

For the year ended June 31, 2010

                                                                                                                                           

                Sales                                                                              13158448                     

Less         Cost of good sold                                                          (11055344)

                Gross profit                                                                     2603104                     

Less         Admin. Expenses:                                                                                              

                Salaries                                            588286                                                      

                Utilities                                            171096                                                      

                Repairs & Maintenance (office)      56648                                                        

                Courier & Postage                           86820                                                        

                Insurance                                         34276                                                        

                Entertainment                                 38358                                                        

                Miscellaneous Expenses                  36500                                                        

                Depreciation (office equipment)     12720                         (1024704)              

                                                                                                             1578400

Less         Marketing, Selling & Distributing Expenses:                                                    

                Sample cost                                     38829                                                        

                Foreign commission                        240086                                                      

                Marketing Expenses                        58178                           (337093)              

                                                                                                               1241307

Less         Financial Expenses                                                                 (31670)               

                NPBT                                                                                      1209637              

Less         Taxes                                                                                       (78018)              

                NPAT                                                                                       6,31,619             

 

 

                                            

 

 

 

 

 

 

 

               

                                              Income Statement (Fig-2)

                                  For the year ended June 31, 2011                                       

                                                                                                                                           

                Sales                                                                              12,934,560                   

Less         Cost of good sold                                                             (106,95631)

                Gross profit                                                                   2,238,929                     

Less         Admin. Expenses:                                                                                              

                Salaries                                            687456                                                      

                Utilities                                            21674                                                        

                Repairs & Maintenance (office)      58456                                                        

                Courier & Postage                           88795                                                        

                Insurance                                         32346                                                        

                Entertainment                                 30457                                                        

                Miscellaneous Expenses                  40500                                                        

                Depreciation (office equipment)     10238                       (969922)                  

                                                                                                            1269007

Less         Marketing, Selling & Distributing Expenses:                                                    

                Sample cost                                     26679                                                        

                Foreign commission                        208928                                                      

                Marketing Expenses                        50389                         (285996)                

                                                                                                             983011

Less         Financial Expenses                                                               (35898)                 

                NPBT                                                                                     947,113                

Less         Taxes                                                                                     (80018)                

                NPAT                                                                                      867,095               

 

 

 

 

 

 

 

 

 


Fig-3)

This also depict with the help of graph. It shows that in 2010 the sales of company is 131,52,448 and its net profit is 11,31,619 and in the next year i.e. 2011 the gross sales of the company is 12,034,560 and its net profit is 86,70,95

 

 

 

 

 

 

Conclusion:

The sales of rock salt lamps are declining due to inflation, load shedding, saturation in the international market and zero local sales.

Inflation affects the production process from the raw material to the final product. Load shedding cause’s wastage of labor hours and reduces the efficiency effectiveness. Both inflation and load shedding are responsible for increase in the price of product. Due to it, the sales are declining.

SAATh International is just focusing on the online international customers. There are no local sales in the form of outlets in different cities of Pakistan. Online sales are also going down due to the entrance of many competitors of the same product in the international market. So, the saturation in the international market and no local sales are responsible for decreasing sales of rock salt lamps.

Rock salt lamps are luxury items and only those people afford it that has excess of money. So, shortage of money leads to declining in sales.

 

Recommendations:

Ø  They turn their dependency from LESCO to solar supply of electricity. This helps to reduce the cost and increase efficiency and effectiveness.

Ø  They should produce innovative products like wireless rock salt lamps and rock salt bulbs etc.

Ø  They should focus towards local sales by opening outlets in different famous cities of Pakistan.

Ø  They should change their marketing strategy and adopt modern advertisement techniques like sign boards, TV commercials, flex printing to attract the potential customers.

Ø  They should open outlets in the international market also.

Ø  They should establish Research and Development Department (R & D) for better future.

Ø  They should conduct downsizing according to changing scenario.

 

 


Bibliography:


 

 

 

 

 

 

 

 

 

 

                                                    

 

Comments

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